1. General Policy

• Cancellation requests can only be made through the MNBus website or mobile application using your registered account.
• Cancellations are subject to the cancellation and refund policies of the respective bus operator, event organizer, or service provider.
• MNBus.com acts as an intermediary and cannot override or alter the operator’s cancellation terms.

2. Cancellation Charges

• Each operator or service provider maintains its own cancellation timeline and charge percentage. These details are displayed during the booking process and are applicable at the time of cancellation.
• MNBus.com may charge an additional service or convenience fee for processing cancellations.
• If the operator’s cancellation window has expired, no refund will be issued.

3. How to Cancel

• Log in to your MNBus account and go to the “My Bookings” section.
• Select the booking you wish to cancel.
• Follow the instructions to complete the cancellation process.
• You will receive an email and/or SMS confirmation of your cancellation status.